Frequently Asked Questions and Enquiries
I used a pump-type dispenser for the first time in a while, and the product came out thick and dark.
If you don’t use a pump-type beauty serum or moisturiser dispenser for a while, the moisture content in the product nearest the pump opening will evaporate, and the product will dry. This is why the first time you use a pump in a while, the product may be thicker and darker.
Push the pump several times until the product starts coming out normally; then you can start using the product like normal. If the product has a special cap or stopper, attach this before storage to prevent the product from drying.
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