Frequently Asked Questions and Enquiries Why are there are fine lumps on the surface of my powder foundation? Fine lumps sometimes appear on the surface of pressed foundation. Granules or lumps such as these (they can even look black if they contain oil and water) are formed when the powder particles stick together. Don’t worry- they are not contaminants do not affect product quality. Powder foundation contains oil and moisturiser in addition to powder particles, to feel hydrating and adhere closely to the skin. Sometimes the pressure of using a sponge can cause the powder particles to clump together and harden. Make sure your sponge is as clean as possible, and don’t always apply pressure in the same place, but gently stroke the whole surface. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.