Frequently Asked Questions and Enquiries Why does my product contain surfactant? There are many different types of surfactants. The surfactant used in beauty products has only been added after undergoing strict safety checks. Surfactant is a very useful ingredient in beauty products, and is widely used. They are substances that enable the blending of water and oil, water and air, water and powder and other combinations, and help with emulsification, foaming, adsorption, wetting and dispersion. For example, water and oil do not mix naturally, but add a surfactant, and fine droplets of oil will be dispersed in the water, and conversely, fine water droplets can also be dispersed in oil. In other words, a surfactant can maintain a stable state in which water and oil are combined in a hyperfine state. *The “sur” from “surfactant” refers to a “surface”, specifically the border of the surface of two substances. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.