Frequently Asked Questions and Enquiries Frequently asked questions about eye, lip and cheek make-up products. Eye, Lip and Cheek Make-up I would like to send some of your beauty products overseas. How much alcohol do they contain? Why do I have to remove make-up with a make-up remover? I can’t remove my eye make-up (or other coloured make-up) properly with my regular make-up remover. My make-up brush smells. Why is this? Can I get a catalogue or sample. Why does this product contain coal tar dye. Isn’t it bad for my body? Lipstick My lipstick looks like it is sweating when it is hot. Why is this? Why does this product contain coal tar dye. Isn’t it bad for my body? Eyeshadow Why does this product contain coal tar dye. Isn’t it bad for my body? Mascara My mascara has hardened and doesn’t stick to my lashes very well. Why is this? Eyeliner My waterproof eyeliner smudges... What should I do? The tip of my lip liner (or other pencil-type product) has turned white. Why is this? Eyebrows I think my eyebrows have been getting thinner since I have been using an eyebrow pencil. The tip of my lip liner (or other pencil-type product) has turned white. Why is this? Eye Make-up Remover I can’t remove my eye make-up (or other coloured make-up) properly with my regular make-up remover. I am using eyelash extensions. Is it OK if I use COSME DECORTÉ make-up remover? Search by Product Category Skin Care Base Make-up Eye/Lip/Cheek Make-up Sun Protection Other Search by Question Problems Safety Product usage directions Quality and Storage Ingredients Labelling Containers/Packaging Environmental factors Product Effect Advertising Our website Other Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.