Frequently Asked Questions and Enquiries Why does this product contain coal tar dye. Isn’t it bad for my body? Make-up ingredients include pigments (colour components), which come in different colours like yellow or red iron oxide, or coal tar dye. Of pigments, coal tar dye is characterised by its rich range of tones, and its ability to give make-up colours a vivid look. It’s not found in all make-ups, but it’s indispensable as an ingredient. We only use pigments in our beauty products that comply with the strict scientifically proven safety inspections set forth in the Pharmaceutical Affairs Act in Japanese law, so there is no need for concern regarding their effect on the skin, or your general health. This ingredient can be used with peace of mind. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.