Frequently Asked Questions and Enquiries Frequently asked questions about problems. My child licked some moisturising cream. Will they be OK? What should I do if I experience skin irritation? I think my eyebrows have been getting thinner since I have been using an eyebrow pencil. My waterproof eyeliner smudges... What should I do? What specifically does “discontinue use if product is not compatible with your skin” mean? Search by Question Problems Safety Product usage directions Quality and Storage Ingredients Labelling Containers/Packaging Environmental factors Product Effect Advertising Our website Other Search by Product Category Skin Care Base Make-up Eye/Lip/Cheek Make-up Sun Protection Other Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.