Frequently Asked Questions and Enquiries What should I do if I experience skin irritation? If you experience itchiness, redness, pain, swelling or other symptoms while using a beauty product, directly after using it or when exposed to direct sunlight after use, please note the following, and see a dermatologist as soon as possible. (1) Discontinue use immediately, and rinse off with cold or warm water. (2) Rinse the symptomatic area repeatedly with cold water. (3) Do not touch the area or rub it with a towel. (4) Avoid direct sunlight, and rest. (5) Avoid irritants such as alcohol, cigarettes and perfumes. (6) Put off getting a perm or dying your hair. Frequently asked questions related to your question What specifically does “discontinue use if product is not compatible with your skin” mean? Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.
