Frequently Asked Questions and Enquiries What specifically does “discontinue use if product is not compatible with your skin” mean? Beauty products are manufactured to be safe for your skin, and to not cause irritation or problems if used normally. However, abnormalities such as burning, itchiness, redness, pain, swelling or other may be experienced during use or if in direct sunlight after use, depending on the season, or the constitution, condition and age of the user. These symptoms mean the product is “not compatible with your skin” (as written on the label), and you are advised to “discontinue use” to prevent the symptoms from getting worse. This means you should stop using the product immediately. Frequently asked questions related to your question My child licked some moisturising cream. Will they be OK? Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.
