Frequently Asked Questions and Enquiries Can I get a catalogue or sample. We mainly release catalogues and samples for each new product or season, for a limited selection of products that we want to recommend at the time. Our sales staff distribute samples at retail outlets, so if there is a sample you would like to try, please visit your nearest stockist. There are limits to the type and amount of samples that a store will have, so please understand that customer requests may not be able to be met. Please use one of our in-store testers if a sample is not available. Our foundation samples mainly come in between one colour (302) or 2 colours (302 and 301). They are available for you to see if you like how they feel. If you are satisfied, you can match your colour using the in-store testers. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.