Frequently Asked Questions and Enquiries I would like to send some of your beauty products overseas. How much alcohol do they contain? Products classed as “flammable liquids” (such as perfumes, nail polish and nail polish remover) with an alcohol concentration of 24% or more cannot be transported by aeroplane. Most of our normal make-ups and skin care products are 24% or less, but there are some exceptions including some tonics, hair and body products. Please check the concentration of alcohol in products are advertised as being “refreshing” with our customer service centre. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.
