Frequently Asked Questions and Enquiries My mascara has hardened and doesn’t stick to my lashes very well. Why is this? Mascara dries easier than other types of beauty products, and after use it is best to wipe the opening with a tissue to remove reside, then replace the cap straight away. Also remember to use it up as quickly as possible after opening. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.
