Frequently Asked Questions and Enquiries Why can’t I keep my beauty products near heating appliances such as a space heater? Your beauty products will expand inside the container in hot temperatures, which can cause the container to distort or rupture. If your beauty product has been kept at an extremely high temperature at length, the product may separate, and the fragrance or colour may change. Some aerosol products contain flammable gas at high pressures, and require particular caution. Exercise caution with beauty products containing a high concentration of alcohol such as hair tonic, nail polish, perfume and toner, as these will expand easily. Frequently asked questions related to your question I left my beauty product in the car and the container has broken. My cosmetic oils turn white and cloudy in winter. Why is this? Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.