Frequently Asked Questions and Enquiries

When I use a refill for shampoo or similar, should I wash out the original container?

Before refilling, first rinse the pump and the container interior well with tap water, and then dry thoroughly.
Mixing with other products or water may compromise quality or cause hygiene issues, so make sure you use the container for the same product, after it’s rinsed and dried.

Some dry hair treatments are designed to be refilled without cleaning the container. In this case, please follow product instructions.


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