Frequently Asked Questions and Enquiries I received some direct marketing stating I could receive a treatment, but when I showed the marketing material at the store I was refused. Why was this? COSME DECORTÉ outlets can be found in department stores and speciality cosmetics stores, and different stores have different facilities and stock different product lines, so the services they can provide are different. Please enquire at your nearest store as to where you can receive the service. Frequently asked questions related to your question Is my Maison de FLEUR membership only active for the store at which I registered? The store I purchase from now does not sell AQMW products... Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.