Frequently Asked Questions and Enquiries Precautions for use for different beauty product types Please be aware of any abnormalities on your skin when using beauty products. Please do not use beauty products on your skin where there are any abnormalities such as injuries, swelling, eczema or rashes. If your skin has an immediate reaction to a beauty product as in the following situations, discontinue use. 1) If abnormalities such as redness, swelling, itchiness, irritation, discolouration (such as vitiligo) or blackheads appear during use. 2) If the above abnormalities appear on the skin after application, after the skin has been exposed to direct sunlight. Continued use of the product may aggravate symptoms, and we recommend consultation with a dermatologist or similar. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.