Frequently Asked Questions and Enquiries Should I avoid massaging in regular moisturising cream? Massage lotions, such as creams, have been designed to glide over the skin yet also have a certain degree of viscosity. Basically, they are not able to be substituted with a cleansing or moisturising cream, which are designed for different purposes. Please note that massaging in a product not designed for massage may mean its effectiveness is compromised, or the skin is damaged by excess friction or pressure. Some massage creams are also designed to act as a make-up remover, and you can also find “massage beauty serums” which are designed to be applied directly to the skin. Make sure to use each product according to the instructions. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.