Frequently Asked Questions and Enquiries Why can’t I use peel-off face mask around my eyes? The skin around your eyes is thinner and more sensitive than the rest of the skin on your face. Face masks that you apply, dry and peel off (peel-off masks) tighten the skin while they are drying and while they are being peeled off, pulling it tight, and this can irritate the eye area. In addition, peel-off masks contain small amounts of alcohol to promote the drying process, and if any enters your eye accidentally you will experience irritation. This is the same with cream-type face masks. Avoid using cream-type masks as well as peel-off type masks on your eyelids and around your eyes. You can buy custom masks just for the area around your eyes. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.