Frequently Asked Questions and Enquiries Is it OK to leave my shampoo and other products in wet areas in my bathroom when I use my extractor fan? The temperature in your bathroom may exceed 60℃ while you are using your extractor fan. Such high temperatures can cause products to soften or separate, or in the case of pump dispensers, may cause the air in the container to expand, making shampoo or body soap remaining in the tube or dispenser head leak out. We recommend having all of your beauty products out of wet areas even while using your extractor fan. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.