Frequently Asked Questions and Enquiries Can I use my sun protection products from last year, this year? Will they be less effective? If you store your sun protection products properly, it is possible to use last year’s products. Their protection factor will be basically the same. Make sure to wipe the opening of your sunscreen immediately after use, then return the cap properly before storing it in a location out of direct sunlight with a constant temperature. However, avoid use if you notice a strange odour or that the product has separated, as this means the product quality is compromised. As much as possible, we recommend using up new products within that season. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.