Frequently Asked Questions and Enquiries Are synthetic fragrances bad for your skin? Natural fragrances and naturally-derived fragrance components are extracted through processes such as distillation. There are 2 types of synthetic fragrances- those isolated from natural substances (where a specific component is extracted from a mixed substance), and those chemically synthesised. Beauty products contain both natural and synthetic fragrances, balanced together to produce the desired fragrance. Synthetic fragrances undergo a strict safety check. There is no cause for concern, as they are not any worse for you than their natural counterparts. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.