Frequently Asked Questions and Enquiries Do your products contain alcohol? If you see ethanol, dehydrated alcohol or alcohol denat. on the list of all ingredients, the product contains alcohol (ethanol). Note that ingredients such as phenoxyethanol, ethanolamine and behenyl alcohol, or ingredients in which affixes other than “dehydrated” or “denat.” are used either side of the words ethanol or alcohol, are not to regular alcohol (ethanol), but another ingredient. Search by Product Category Questions about skin care. Questions about base make-up. Questions about eye, lip and cheek make-up. Questions about sun protection. Other questions. Search by Question Questions about problems. Questions about safety. Questions about product usage directions. Questions about quality and storage. Questions about ingredients. Questions about labelling. Questions about containers and packaging. Questions about environment factors. Questions about product function. Other questions. Enquiries If you cannot find an answer here, you can make an enquiry by clicking the link below. Click here to make an enquiry on Facebook.